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F.A.Q

Help Center

Can’t find answer? Whatsapp us at (+91) 959 493 1710 or email: [email protected]
Tip: You could also chat with our live agent – hit out at the “contact us” icon on the bottom right.

General FAQ

 What is Grazing Minds?

We are an online alternative skilling platform where India’s best industry experts teach you the necessary skills and demystify careers.

Our main objective is to educate you on how to ideate, develop a systematic approach to practical learning and sharpen your skill set in your desired field of interest!

We have tailored video lessons for streams such as : Banking, Insurance, Niche Finance Sectors, Public Policy, Economics, Marketing, Entrepreneurship, Logistics, Hospitality, Techpreneurship  and many more.

The idea is to inspire as well as to provide the required perspectives and avenues to pursuing a career of your choice from scratch and employing those skills on readily deployable projects.

What is the format of the courses?

The curriculum for each class includes pre-recorded video content, specially crafted study modules, live mentoring/discussion sessions, crafted test/quiz sessions and a downloadable class workbook.

How long is the course?

Our program can be divided into the following in-terms of length:

  • 0 – 3 weeks: Sleek
  • 4 – 6 weeks: Elite
  • 7 – 10 weeks: Prime
  • 2 – 18 months: Stellar (depending on university offering)
 How much I have to pay to enroll into these courses?

For as low as ₹499 you get access to “Sleek” courses on Grazing Minds. That’s less than a coffee at Starbucks.

Upgrade to the cost of a branded jeans and you get a “Elite” course at ₹2499.

and so on…

The knowledge is always free, it’s the personalized career coaching and transformation for which we charge a small fee!!

 How do classes work?

Grazing Minds is an engrossing online platform which provides an opportunity to learn from the country’s best professionals. Each class is systematically created to ensure accurate learning.

You

Enroll > Read from study materials > Watch Videos > Complete assignments > Take Quizzes > Take Assessment > Participate in Doubt Solving Session > One:One Mentoring Session and graduate!!!

That ain’t difficult but the perfect recipe for success.

On what devices can I watch the courses?

You can watch the courses on your phone, tablet, or desktop. Once you sign in on any of these devices you can use the same login to continue watching the lessons from where you left off.

Is there a time frame to complete my course?

YES!!

We refresh our course(s) from time to time to ensure the content is updated and as per industry requirement.

There will be a “Complete By” column in description of each course.

Typically it’s as follows:

  • Sleek : 2 months from enrollment
  • Elite: 6 months from enrollment
  • Prime: 6 months from enrollment
  • Stellar: – 12 months ( for 6 months course)
     – 18 months (for 12 months course)
Will I receive a certificate of completion when I finish a course?

All courses except (SLEEK) are eligible for certificates.

As soon as you complete a course, your certificate of completion, they will get unlocked.

You can then download the certificate (or pay additional Rs 249 and request for a physical copy) for which will be available in a PDF as well as a JPEG format for print and upload, respectively.

Stellar courses offer physical and digital certificate as “default”.

Class

How do I access my course?

Go to the GrazingMinds app or website and log in with your GrazingMinds credentials or social login ( which you had used while registering).

Can I download a lesson?

No, you cannot download the videos. They can be streamed only on our apps and website.

Will I be able to resume a lesson from where I previously stopped, on a different device?

Yes, you can resume any lesson on any device as long as you’ve logged in using the same account.

 How do I search a course/ topic ?

Tap on the “Search” icon located at the bottom of the app’s screen.

 Is there “assignment” with the course?

Yes!!

We want you to acquire skills to be readily deployable and have thorough understanding. Hence, we have short assignments that help us gauge your grasp while proceeding further.

Video

Why won’t the video load ?

Here are a few possible solutions you can try:

– Check your internet connection. A weak internet connection will sometimes cause the videos to load slowly or slow down.

– Clear your cache. Just clearing out some data and cookies may fix the issue.

If none of these steps solve the problem, you can always email us at [email protected]

 How do I adjust video quality ?

The app automatically adjusts the video quality based on your internet connection and speed.

However if you want, you can click on the “settings” tab on the control panel and alter the video-quality.

Can I watch videos on mobile?

Yes, you can download the GrazingMinds App or log into the website using any internet browser.

Account

 How do I sign in?

You can sign in using your Grazing Minds user id and password or the social login used. 

How do I edit my profile?

Simply tap on your profile by clicking on the menu icon located on the top left of your screen.

How do I change my password?

You can head to “My Profile > Change Password” to update your password in Grazing Minds website.

However if you are using other login (social media account) methods, you do not need a password to login to our platform.

How do I manage my account on mobile?

Simply tap on your profile by clicking on the “menu” icon located on the top left of your screen.

 How do I logout from the App?

Go to settings page by clicking on the “settings” icon from side menu and click on logout.

Certificate

How do I get a certificate?

You need to make sure that you’ve watched till the end of each lesson, till the last 10 seconds to be exact, completed all assignments/quizzes. Only then will the certificates get unlocked.

I’m not able to download my certificate even though I’ve finished all my lessons?

Go through the view counters for each lesson to actually check if you’ve finished each lesson. The view counter should be at least till the last 10 seconds of the total duration of the video.

If the problem persists, contact us.

Can I print these certificates?

These certificates are in PDF format and are in high resolution.Yes, you can print them.

 I still can’t download my certificate. What do I now?I search a course/ topic ?

Contact us at : [email protected]

Payment

What are payment options available to buy the course?

You can pay using debit or credit card, netbanking, wallets, UPI and all other standard payment options.

 What all do I get when I buy the course?

You get the following with all our Sleek courses:

  • unlimited viewing of the lessons (during validity), study resources – materials and a downloadable PDF Workbook.

ELITE/PRIME courses also have the following addons :

  • All benefits of Sleek
  • Personalized CV/Resume
  • Psychometric Evaluation
  • Mock Interviews
  • Access to Job Board

STELLAR courses provide the following addons available:

  • All benefits of Elite/Prime
  • Dedicated Career Mentor
  • Linkedin Profile Makeover
  • Personalized Job Search Manager
  • Alumnus Status of respective Academic Partner
Can I download the course once I buy it?

No, but they’re viewable from any device with a stable internet connection.

My payment isn’t going through. What do I do?

Contact us at [email protected]

I want to buy more than one course? What do I do?

You have to buy each course individually or choose from any bundle available.

How do I get my invoice for the course I bought?

Your invoice will be sent to the registered email used while signing up.